Business VoIP Price Comparison

When surfing the web for VoIP Service and Hosted PBX Providers … all that can be found are price comparisons.

You can compare providers on price, or you can compare them on factors that actually matter to your business such as:

- Quality of Service (QoS) Guarantees -
- Reliability and Redundancy -
- Built in and Extended Feature Sets -
- Customer Service and Support Desk Capabilities -
- Proven Track Record -
- Best in Breed (tried and tested) Hardware and Software -

At Cohere, we focus on the latter because we understand that your communications infrastructure must function perfectly all the time, without exception.

No hidden fees, no binding contracts, you can scale up or down with ease (and without penalties) … We are so confident with our solution that on top of this we provide every new customer with a 60 day money back guarantee.

With Cohere, what you get for what you pay, is the best bar-none!

Contact Cohere for more information or to get a quote.

No Comments by Alessandro on March 17, 2010
filed in Business VoIP, Disaster Recovery, Fail Over Security, IP Telephony, Redundant Communications, Unified Communications, VoIP Price Comparison, VoIP Voice Quality
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Business VoIP Voice Quality

One of the biggest complaints recorded about VoIP is that audio quality is often low. In order to ensure the highest-level VoIP Audio Quality we have come up with a list of processes, technologies and infrastructure elements necessary to achieving perfect audio quality.

Here are some ways that we fix VoIP audio quality:

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1. QoS Tagging – Packets are tagged with (QoS) to ensure that they have priority over other packets.

2. 24/7 Live Monitoring and Alerts – We monitor all circuits for packet lossage and up-time to ensure the highest possible quality levels.

3. Five Nines Availability – Cohere ensures 99.999% up-time on their circuits (We have relationships with all North American based circuit wholesalers)

4. Backup Infrastructure – Guaranteeing that there will be no interference with calls

5. Traffic / Bandwidth Shaping – Ensuring that Voice takes priority over data.

6. HD Voice – Via the use of best in breed Polycom HD Soundpoint phones.

7. Dedicated Bandwidth – Point-to-Point circuits, call routing to multiple locations simultaneously and dedicated bandwidth.

8. De-Jitter Buffering – High Frequency Pulse Correction.

9. Latency Correction – Dropped Packet Correction.

10. Audio Equalization – Pitch and tone correction making sound more intelligible while reducing feedback.

11. Support all Voice / Video Codecs – G723, G711a, G711μ, H.323, H.264

12. Intrusive Testing – Stress testing of circuits for quality assurance.

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Contact Cohere Communications if you want all of this without the hassle of implementing it on your own.

No Comments by Alessandro on March 12, 2010
filed in Business VoIP, IP Telephony, VoIP Voice Quality
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Small Business VoIP

Small and medium sized businesses (SMB’s) have the most to gain from the recent developments in VOIP (Voice Over IP) services. Businesses can now outsource their communications doing away with clunky, expensive on-site PBX equipment.

VOIP services for small top medium sized enterprises also offer new generation tools and features like unified communications (converged voicemail, e-mail, voicemail to text transcription) that can improve employee efficiency and productivity.

To find out how much you can save, use our  TCO Calculator (Business VoIP Total Cost Of Ownership Calculator).

1 Comment by Alessandro on March 12, 2010
filed in Business Email, Business VoIP, Business VoIP features, IP Telephony, Unified Communications
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A New Era of Enterprise Communications

The Inefficiencies of the legacy telecom giants have been holding enterprise growth back for years. Too slow to adapt, too big to fail, consumers foot the bill while they stuff their pockets.

Once upon a time, they were drivers of innovation and growth. Now, their infrastructure’s are decades old and increasingly showing how error prone, expensive and unreliable they are.

On top of it, customer service is an afterthought to them.

Imagine if you could start over from scratch, what would you build in their place?

Our answer is a customer centric next generation system that coherently binds the newest technologies available providing you with seamless reliability, unparalleled capabilities and the best feature set in the industry – bar none.

At an all inclusive rate for local and long distance calling as well as deep international discounts.

All of that and we can do it for up to 50% less than what you are now paying. Click here to access The Cohere Total Cost Of Ownership Calculator and find out exactly how much we can save you.

Don’t be the last to get on board, affiliates of the New York Stock Exchange as well as world renowned media conglomerates already use Cohere. Contact us and we would be more than happy to provide you with references.

No Comments by Alessandro on March 1, 2010
filed in Business VoIP, IP Telephony, Redundant Communications
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10 Reasons To Switch To VoIP

Here are our 10 reasons why you should switch to VoIP from your existing PBX, legacy System, Avaya or Cisco switches:

1. Save 30%-50% over the big phone companies (i.e. Verizon AT&T, etc…)

2. HD voice.

3. Unlimited local and long distance at a flat rate within the United States, Deep discounts on International Calling.

4. No need to change your business numbers.

5. Hundreds of valuable business features at no additional cost, including Rollover Hunting, Account Codes and Tracking, Conferencing, etc…

6. Multiple voice lines available for your business.

7. Professional installation.

8. 24/7 customer service.

9. Remote web portal access with 100’s of never before seen features.

10. Fully redundant fail over technology built in at no extra cost to ensure you never miss that important call.

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No Comments by Alessandro on February 10, 2010
filed in Bridge Conferencing, Business VoIP, Business VoIP features, Fail Over Security, IP Telephony, Redundant Communications
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Unified Business Communications

A Unified Communications suite integrates services such as instant messaging, IP telephony, video conferencing and speech recognition with non real-time communication services such as integrated voicemail, e-mail, SMS and fax.

Unified Communications Platforms and Technologies

  • Google Business App. Integration
  • VoIP integration
  • Outlook Integration
  • SalesForce Integration
  • Visual Voicemail
  • Voice Reply to email messages from your desktop phone (via email)
  • Windows 7 Integration

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UC Mobility

  • UC Client for Smart Phones
  • Caller ID on Desktop (soft Phone Capability)
  • Internal IM capability with Auditing (secured through Voicemail server)
  • Text Messaging with Auditing (secured through Voicemail server)
  • View colleague location and availability (through Voicemail server)
  • Web portal – VVM Visual Voicemail – Visual Live Directory
  • Location selection
  • Follow Me
  • Voicemail
  • Calendar Notifications
  • Contacts
  • Wake up Calls

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E-fax (soft fax)

Fax client that is part of the Unified Messaging suite permitting you to fax and receive faxes from your computer.

No Comments by Alessandro on February 3, 2010
filed in Business VoIP, Unified Communications
tagged , , , , , , , , , , , , , ,

Voicemail To Text (V2T)

VoiceMail-2-Text (V2T) will revolutionize how your voice mail is managed.

Using cutting-edge speech recognition technology, each voice message you receive is instantaneously transcribed to text, while the call itself is recorded into an audio file (.Wav).  Both the text and recording are then forwarded to your email for review.

Voicemail To Text (V2T) helps you react to callers in a quicker and more efficient fashion.

See who called immediately! Read their message. Whether you are in a meeting, on the road, or simply on the phone with another caller, you can decide immediately how best to respond to an incoming message.

The caller’s phone number will appear in the email subject line.

You can reply by phone or by text. Review all your text messages.  Copy, forward and print the material you need.

Features

Caller information on subject line

Voice message transcribed to text

Recording of call is converted into a .wav (audio) file

Delivery of text and .wav file by email (which you can listen to on a smart phone)

Respond, sort, copy, forward or print text, similar to standard email

Voice mail message stored, so it’s never lost

Benefits

- Important numbers, names and addresses are easy to find and easy to manage.

- View messages wherever you are located

- Read multiple messages at a single sitting

- Process each message more efficiently, increasing productivity

- Reassure your clients that their messages will reach you quickly No software to download or install to get started

- Find up to an additional three hours each month of productive time to close deals and manage new opportunities.

No Comments by Alessandro on February 2, 2010
filed in Business VoIP, Business VoIP features, IP Telephony, Redundant Communications, Unified Communications
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Ethernet Over Copper

T1’s just don’t cut it any more…

Do you want more bang for your buck?

You should really look into Cohere’s Metro Ethernet Solutions!

If your business requires high levels of bandwidth for large file transfers, high traffic levels, and remote workers in multiple locations – there’s no better solution than Cohere Communications’ Metro-Ethernet!

Talk to one of our network design specialists to find out how we can make your Broadband access more efficient and reliable at a lower cost!

About Cohere’s Broadband Solutions

Cohere’s “Metro Ethernet” utilizes a reliable copper loop bonding technology to deliver a single connection with a 99.99% uptime guarantee.

We have a variety of options that are scalable, while being specifically designed to meet your everyday business requirements.

No Comments by Alessandro on February 1, 2010
filed in Business Broadband, Fail Over Security, Metro Ethernet, Network Management, Redundant Communications
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Enterprise Level Communications Done Better

Headline: Many Technologies, One solution… Cohere Communications

Imagine you could throw away a hundred years of telecom industry inefficiency and start over from scratch… what would you build in its place?

Well that is what we at Cohere Communications are dedicated to doing! We couple 21st Century telecommunications technology with the highest level of customer service in the industry.

What you probably want to know is how?

1.Business IP Telephony Solutions

Cohere’s (BxSTM) provides local, expanded regional and long distance calling at an all-inclusive price. Our integrated access solutions eliminate the need for separate carriers and traditional telephone networks.  More information

2.Better Business E-mail Management and Hosted Services

Cohere provides secure and reliable services that are linked to superior support and unparalleled value. Whether you use Windows or Mac and any variety of mobile devices there is a solution adapted for you.  More information

3. Top of the line Video Conferencing (Inclusive of HD)

With Cohere HDX Video Teleconferencing, video can now become a pervasive component of your voice communications.  More information

4.Premier Data Management Solutions

-Network Engineering & Security Management

-Disaster Recovery

-IT Consulting Services

-Help Desk Outsource

-Co-Location Facilities

No Comments by Alessandro on January 31, 2010
filed in Business VoIP, IP Telephony, Network Management, Videoconferencing
tagged , , ,